Loading... Please wait...

Customer Service: WHO WE ARE WARRANTY REGISTRATION LIMITED LIFETIME STATEMENT OWNER MANUAL FAQ BROCHURE  


LIMITED LIFETIME STATEMENT

GENERAL INFORMATION

Your KL Outdoor product represents years of commitment to product design, excellence in engineering and quality in manufacturing. With proper care and maintenance, your KL Outdoor product should last for many years to come. If you have any questions or need technical support, please go to the “Contact Us” section of our website at www.kloutdoor.com or contact our Customer Service Department at    800-733-2727.

Do not return your KL Outdoor Product to the retailer. If you have any questions regarding a product, please first contact us. In order to provide you with efficient and accurate service, please have the following information available: model and serial number, date and proof of purchase.

PLEASE, ALWAYS REMEMBER TO WEAR A PROPER PERSONAL FLOATATION DEVICE WHEN USING OUR BOAT PRODUCTS.  ALWAYS CHECK WEATHER CONDITONS, OBSERVE ALL COAST GUARD SMALL CRAFT WARNINGS, AND PROPERLY SUPERVISE CHILDREN USING BOAT PRODUCTS.

 

HOW TO REGISTER YOUR PRODUCT

This Limited Lifetime Warranty is not valid unless registration is submitted within 30 days of retail purchase. Please register your Product via our website at www.kloutdoor.com.

 

TERMS OF LIMITED LIFETIME WARRANTY

KL Outdoor’s Limited Warranty is subject to the Exclusions and Limitations set forth below and is valid only if the product i) is properly cared for and maintained, in accordance with the applicable user manual, and ii) is used for the intended purpose for which it was designed.

KL Outdoor warrants to the original owner of any KL Outdoor product purchased from an authorized dealer or retail outlet, for the period set forth below with respect to the applicable product (“Product Warranty Term”), against any defects in workmanship.  Products with valid claims for such defects will be repaired or replaced, without charge, at the purchasers' local authorized dealer or at KL Outdoor. This warranty is non-transferable.

 

PRODUCT WARRANTY TERM *:

Boat Deck and Hull:  Limited Lifetime to the original owner only.

Boat components:  one (1) year   

Terrain Sleds:  two (2) years

Terrain Hunting Blinds: one (1) year

 

*Subject to Exclusion and Limitations below.  Product Warranty Term is measured from date of purchase.

 

EXCLUSIONS AND LIMITATIONS

This Limited Warranty does not cover:

 

  1. Damage caused by accidents, vandalism, abuse, misuse, neglect or carelessness.
  2. Any defect cause by alteration or modification.
  3. Any product used for rental or commercial purposes.
  4. Damage caused by Mother Nature, environmental conditions or other causes beyond the control of KL Outdoor, including without limit sun-exposure fade.
  5. Deterioration from normal wear or exposure.
  6. Any defect which would not have occurred if instructions in the owner's manual had been properly followed.
  7. Abrasion damages to the deck or hull of any boat product or other products.
  8. Damages incurred in possession of a freight company or any other third party.
  9. Loss of electronic devices. We do not have any water proof compartments in our boats and caution should be taken when bringing any electronic devices in any boat product.

THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMIT ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTY OF QUALITY, WHETHER OR NOT EXPRESS OR IMPLIED.

 

CLAIMS PROCEDURE

The return of any KL Outdoor product subject to a valid Limited Warranty claim will not be accepted without a return authorization number. The retailer can obtain this number by contacting our Customer Service Department.

Any claim under this Limited Warranty must be communicated via our website at www.kloutdoor.com or by contacting Customer Service. Please have the following information available: model, serial number, proof of purchase and photos of the defect. KL Outdoor will evaluate the information and determine if it is a valid defect in workmanship prior to issuing a return authorization number.

KL Outdoor reserves the right to discontinue and make changes in any of its products. In the event that products covered by this Limited Warranty are not available, KL Outdoor shall have the right to substitute products at KL Outdoor’s sole discretion of comparable grade, quality or price.

Waiver of one or more claims procedures shall not act to void or waive any other term of this Limited Warranty or any future occurrence of the provision waived.

 

Freight to and from your local dealer, retailer or KL Outdoor is at the owner's expense. KL Outdoor is not responsible for any damages incurred in transport, for storing or for inconvenience or loss of time or money while repairs or replacements are being made.

 

LIMITATION OF LIABILITY

ALL INCIDENTAL, SPECIAL, AND/OR CONSEQUENTIAL DAMAGES are excluded from this Limited Warranty. Implied warranties, to the extent prohibited from exclusion hereunder by a specific State law, are limited to the Product Warranty Term of this Limited Warranty in such State jurisdictions. To the extent a specific State does not allow i) limitations on how long an implied warranty lasts, or ii) the exclusion or limitation of incidental or consequential damages, then the above limitations or exclusions may not apply to you provided you are otherwise subject to such State jurisdiction. This Limited Warranty gives you special legal rights and you may also have other legal rights which may vary from state to State to the extent not limited hereunder.

This Limited Warranty only covers products within the continental United States, Canada and Mexico.  No warranty is offered on any KL Outdoor Product sold in any other country.

 

Rev. 3 10/2016