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Customer Service: WHO WE ARE WARRANTY REGISTRATION LIMITED LIFETIME STATEMENT OWNER MANUAL FAQ BROCHURE   


FREQUENTLY ASKED QUESTIONS

 

HOW TO FILL OUT A MANUFACTURER'S STATEMENT OF ORIGIN (MSO)

 

WHAT STATES ARE REQUIRED TO REGISTER A BOAT?

 

Choose one below:

Pedal Boats
Pro 120, Pro 102 & Pro 94
Jon Boat
Electric Pedal Boats
Sportsman
Dinghies
Prop 65

 

Pedal Boats

  1. Where is the serial number located? The serial number is located in the back right hand corner on the outside of the hull. The number will be stamped on a silver plate, starts with HII, JOK, or YOU and is 12 digits long.
  2. There is water inside my boat. Is this normal? Just like any boat, your boat may take on some water. Because of its flexible nature, a polyethylene boat is prone to accumulate a small amount of water between the deck and hull. Water may accumulate between the deck and hull due to rain, waves and condensation. This is natural, not a defect, and should be drained after use. Do not return to the retailer. Remove the drain plug located under bow rub-rail and tip the boat up to drain. It is also normal for water to come out where the deck and hull meet if there is an excessive amount of water. Secure the drain plug (lubrication may be needed) after draining. Remove battery before draining your boat.
  3. How should I store my boat in the winter? Winter can be very hard on boats. We suggest a mooring cover, which prevents water and debris from accumulating.
  4. There is black oil coming out of my bushings and running into the foot well. Is this normal? After the first few uses you may see a black watermark down the inside of your boat. This is simply the paint on the crank inside the bushing wearing off. This is natural and can be cleaned with warm water and any standard detergents.
  5. How fast can a water wheeler move with the trolling motor loaded with 600lbs?  In calm conditions with a motor, the Water Wheeler could go about 4-5 mph. but if in rough waters and going up stream it would move at a slower rate, 2-4 mph. 

 

Pro 120, Pro 102 & Pro 94

  1. Where can I mount a depth finder? A depth finder may be mounted on either side of the stern on our fishing boats. Screws need to be placed a minimum of 3" above the bottom of the boat.
  2. Where is the serial number located? The serial number is located in the back right hand corner on the outside of the hull. The number will be stamped on a silver plate, starts with HII, JOK, or YOU and is 12 digits long.
  3. There is water inside my boat. Is this normal? Just like any boat, your boat may take on some water. Because of its flexible nature, a polyethylene boat is prone to accumulate a small amount of water between the deck and hull. Water may accumulate between the deck and hull due to rain, waves and condensation. This is natural, not a defect, and should be drained after use. Do not return to the retailer. The through hull drain plug is located in the back of the boat. Please be sure to secure the drain plug after draining. Remove battery before draining your boat.
  4. Can I trailer my boat with the motor on? Outboard motors on small boats should always be removed when trailing.
  5. What type of motor do I need? A standard short shaft is required. Boat and transom are designed for a two stroke 15 hp motor. Not recommended for 4-cycle motors over 8 hp.

 

Jon Boat

  1. Where can I mount a depth finder? A depth finder may be mounted on either side of the stern motor mount on our fishing boats. Screws need to be placed close to the motor mount plate for wood support.
  2. Where is the serial number located? The serial number is located in the back right hand corner on the outside of the hull. The number will be stamped on a silver plate, starts with HII, JOK, or YOU and is 12 digits long.
  3. There is water inside my boat. Is this normal? Just like any boat, your boat may take on some water. Because of its flexible nature, a polyethylene boat is prone to accumulate a small amount of water between the deck and hull. Water may accumulate between the deck and hull due to rain, waves and condensation. This is natural, not a defect, and should be drained after each use. Do not return to the retailer. The deck drain located in the stern of the boat eliminates any water in the back portion of the deck. The other drain can be found on the side of the hull. It eliminates any water between the deck and hull. Please be sure to secure the drain plug after draining. Remove battery before draining your boat.
  4. Can I trailer my boat with the motor on? Outboard motors on small boats should always be removed when trailing.
  5. What size shaft do I need on my trolling motor? A standard short shaft is required. Boat and transom are designed for a two stroke, 6 hp motor.

 

Electric Pedal Boats

  1. Where is the serial number located? The serial number is located in the back right hand corner on the outside of the hull. The number will be stamped on a silver plate, starts with HII, JOK, or YOU (Canada) and is 12 digits long.
  2. There is water inside my boat. Is this normal? Just like any boat, your boat may take on some water. Because of its flexible nature, a polyethylene boat is prone to accumulate a small amount of water between the deck and hull. Water may accumulate between the deck and hull due to rain, waves and condensation. This is natural, not a defect, and should be drained after use. Do not return to the retailer. Remove the drain plug located under bow rub-rail and tip the boat up to drain. It is also normal for water to come out where the deck and hull meet if there is an excessive amount of water. Secure the drain plug (lubrication may be needed) after draining. Remove battery before draining your boat.
  3. How should I store my boat in the winter? Winter can be very hard on boats. We suggest a mooring cover, which prevents water and debris from accumulating.
  4. There is black oil coming out of my bushings and running into the foot well. Is this normal? After the first few uses you may see a black watermark down the inside of your boat. This is simply the paint on the crank inside the bushing wearing off. This is natural and can be cleaned with warm water and any standard detergents.

 

Sportsman

  1. Where is the serial number located? The serial number is located in the back right hand corner on the outside of the hull. The number will be stamped on a silver plate, starts with HII, JOK, or YOU (Canada) and is 12 digits long.
  2. There is water inside my boat. Is this normal? Just like any boat, your boat may take on some water. Because of its flexible nature, a polyethylene boat is prone to accumulate a small amount of water between the deck and hull. Water may accumulate between the deck and hull due to rain, waves and condensation. This is natural, not a defect, and should be drained after use. Do not return to the retailer. Remove the drain plug located under bow rub-rail and tip the boat up to drain. It is also normal for water to come out where the deck and hull meet if there is an excessive amount of water. Secure the drain plug (lubrication may be needed) after draining. Remove battery before draining your boat.
  3. How should I store my boat in the winter? Winter can be very hard on boats. We suggest a mooring cover, which prevents water and debris from accumulating.
  4. There is black oil coming out of my bushings and running into the foot well. Is this normal? After the first few uses you may see a black watermark down the inside of your boat. This is simply the paint on the crank inside the bushing wearing off. This is natural and can be cleaned with warm water and any standard detergents.

 

Dinghies

  1. Where is the serial number located? The serial number is located in the back right hand corner on the outside of the hull. The number will be stamped on a silver plate, starts with HII, JOK, or YOU (Canada) and is 12 digits long.
  2. There is water inside my boat. Is this normal? Just like any boat, your boat may take on some water. Because of its flexible nature, a polyethylene boat is prone to accumulate a small amount of water between the deck and hull. Water may accumulate between the deck and hull due to rain, waves and condensation. This is natural, not a defect, and should be drained after each use. Do not return to the retailer. The drain plug is located in the back of the boat. Please be sure to secure the drain plug (lubrication may be needed) after draining. Remove battery before draining your boat.
  3. Will a 3.5 HP work on the Classic Dinghy? The rating system is an "up to" number, therefore it maxes out at 6 HP, anything less than that will work fine. Yes, a 3.5 HP will work.
  4. Will a short shaft work on the Dingy or what size shaft is recommended? An average short shaft motor measures 15 inches from the inside top of engine mounting bracket to the bottom of cavitation plate. The Classic Dinghy measures 21 inches high, therefore requires a longer shaft motor. 

 

Prop 65

  1. Is this product safe? Yes. This product is safe. Currently, wood dust is listed as a harmful substance by the OEHHA (some of the folks behind California Proposition 65). Since many of our products are exposed to small amounts of wood dust during the manufacturing process, and to comply with this regulation, we are required to place a warning label on our products stating that our product “contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.” We have not tested our products for harmful levels of wood dust, so we offer this warning out of an abundance of caution. We believe our products are safe if used as designed. Please feel free to contact us at any time if you have any questions.